A Wealth of Construction Knowledge
Between Owners Dale Manus and Matt Manus, there is a combined 35+ years of diverse residential construction experience, and that’s just for starters. With experience that includes Building Code Official inspection duties, custom home building experience from the ground up, and structural engineering experience, M1 Roofing Group leadership has an unprecedented degree of knowledge when it comes to construction. A roof replacement performed in accordance with installation specifications can provide peace of mind that you have a quality product that will stand the test of time. Let that peace of mind begin with a roofing contractor that has two Licensed General Contractors, a Licensed Professional Engineer, and 35+ Years of Construction Experience at the helm!
Dale Manus Highlights:
25+ Years in the construction industry
NC Licensed General Contractor #48157
Custom Home Building Experience
Major Remodeling Project Experience
Former NC Building Code Official
Matt Manus Highlights:
10+ Years in the construction industry
Master’s Degree in Civil Engineering (Structural)
NC/SC Licensed Professional Engineer (Structural) #41429/31975
Project Management Professional with Project Management Institute
NC Licensed General Contractor #60749
Top Notch Roofing Services
If you have enlisted the services of construction contractors in the past or have heard stories from those that have, you likely have determined that there are good contractors out there, and also those that simply don’t meet the mark. Our goal as a company is to provide excellent roof replacement services, in a trade where there is a fair share of contractors not striving to be the best. A roof is a long term investment and its a project that needs to be taken seriously by the contractor and associated installers. We’re here to do just that. We believe in attending to all details in our business, from this website, to our business cards, to the products we use, and especially the installation process. Let us prove why we are a top notch roofing company.
Doing it by the Book
You don’t build a great roofing business by cutting corners. You don’t maintain an A+ Better Business Bureau ranking by not performing work just as the contract spells out. You don’t maintain a strong referral base by not providing excellent customer services to each and every client. As a company, M1 Roofing Group sticks to doing things the way they should be done.
All in Writing
Whether it’s an estimate or a contract, we put everything in writing for every one of our clients. We spell out all details of the work included in the scope of the estimate or contract, so that the client has the opportunity to review everything at their leisure. This fosters clear communication between the client and our company for the scope of work and associated pricing. Whether you use us or another contractor, always get everything in writing..especially the contract. Never agree to work based on a verbal commitment. Contracts should be signed by the contractor, including a description of the services to be provided, the scope of work, all costs, and any contingency statements for any unknown conditions that could arise during a project (for instance, what is the cost to replace rotted plywood once the roof decking is exposed during the roof removal process?).
5 Year Workmanship Warranty
Each of our roof replacement projects includes a 5 year workmanship warranty. This warranty covers any defects associated with installation process. This warranty is in addition to the shingle manufacturer’s warranty which covers the materials themselves. Our focus on correct workmanship practices has allowed us to maintain an A+ Better Business Bureau rating over the last five years. However, if there is any issue associated with the installation process, we want to make it right.
A+ Better Business Bureau Rating
We listed our business with the Better Business Bureau on 09/17/2010. In the 5+ years since becoming accredited, we are proud to say that we have never had a complaint filed with our company. We have maintained an A+ rating and plan on keeping it that way by doing the things we’ve always done.
Using Technology to Improve our Customer Experience
We utilize satellite technology and drones to aid in providing top notch service to our clients. With the tools at our disposal, there’s no reason not to use today’s technology to ensure lean estimating and quotes and to improve inspection photos and findings.
We utilize EagleView satellite measurements to ensure that we are accurately estimating roof replacement costs and ordering our material quantities to stay on schedule with our roof replacements. The Premium Report we use from EagleView is available for residential and commercial properties and provides high-resolution aerial images, a 3D diagram of the roof; length, area, pitch and notes diagrams, as well as a summary page with waste table calculations. The included length diagram shows color-coded details and total line lengths for ridges, hips, valleys, rakes, eaves, flashing and step flashing.
Flexible Payment Options
We accept checks and all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal and we’re approved to provide PayPal Credit for our projects.